Over the years, my role at Clark Computer Services has changed a great deal. For a long time, it was just Lee and I handling all the service calls. Now we handle many other aspects of running the busi...
We get calls at the office every day asking if we offer Home IT Support. It's a service I've offered from the very beginning, back in 2003, when Clark Computer Services was just me. I loved my residen...
Every day millions of computers are falling victim to new and advanced threats. The more serious of these are called Intrusions - in terms of computing, this is the act of compromising a computer syst...
In the news recently we've been hearing about the SolarWinds hack. Believed to have been perpetrated by Russian hackers, we now know that it's affecting tech companies, hospital systems, and United St...
As a small business owner myself, I've learned a number of hard lessons. Many of these because I want to do things my own way and figure things out for myself. I imagine it is a common trait among tho...
One of the most important things I've learned from being a small business owner and running an IT Managed Services Provider is that there is no single factor that affects security and performance as m...
Everyone knows that when you find a plumber or mechanic you can trust, you keep them!
Why? Because a good one is not always easy to find. It’s no different with IT support. Whether you have issu...
Everyone knows that when you find a plumber or mechanic you can trust, you keep them. It’s the same for all businesses. Establishing trust and loyalty is how you succeed. Since I built an IT busines...
To say that I've been in the IT world for a while is an understatement.
For those who don't know me, I left big business in 2003 to start Clark Computer Services. I didn't have some grand vision, I...
If you google on “IT Maintenance,” you’ll find tons of results about the importance of IT maintenance in business environments. Finding articles discussing the importance of IT maintenance in th...