12/4/2020 – Update
We still want to work with our residential clients, we’re just asking that you bring your computer to our new location at 181 Thomas Johnson Drive, Frederick, MD.
For those who have difficulty getting out, give us a call at 301-456-6931, and we will work with you to make arrangements to pick the computer up and get it back to you.
Wear your mask and stay safe. We’ll all get through this together.
11/18/2020 – Update
There’s lots of news to share this month at CLARK. First, we’re all moved into our new location at 181 Thomas Johnson Drive. The new office has lots of space for us to work and move while maintaining social distancing. For the first time in a while, we can be all together for team meetings without being all bunched up around a table in Darren’s office.
When it comes to working with our customers, we are abiding by the mask mandate, doing our part to help keep everyone safe. With that in mind, we are taking in walk-in customers, but ask anyone who comes into the office to also wear a mask.
In addition, we want to welcome a new employee we brought on Timothy Allgaier. Coming to us from Walkersville Eyecare where he spent five years running the pre-screening and testing equipment, Timothy’s love of technology and exuberant personality is making him a great fit here at CLARK.
Sadly, we had to say goodbye to our Navy intern Joshua Rosario, who had to return to complete the retirement process. As we continue to grow, we hope to be able to offer many more such opportunities.
In all, it’s been a very exciting Autumn here at CLARK and we are looking forward to being able to better serve our clients from our new location.
Please feel free to stop by and say Hi.
10/26/2020 – Update
We have some very exciting news!
After an exhaustive search, Darren has found us some new digs.
The new office is right off TJ, closer to many of our business clients.
We now have a storefront, making it easier for customers to find us.
And with faster access to the freeway, our techs can get to our customers faster to resolve urgent issues.
Plus we have more elbow room.
07/31/2020 – Update: As the pandemic continues onward, so do we. Governor Hogan has new restrictions going into effect this evening, but we here at CLARK have been mandating the use of masks and social distancing since the beginning, and are now returning to a limited office staff. With more of us working from home, Darren is doing a great job keeping up morale and maintaining a cohesive team environment.
With the support of our great small business and home customers, we’re expanding. In addition to hiring for a few new positions, we are are now broadening our reach into the Hagerstown area.
And we have some new radio ads premiering on WWEG (106.9 The Eagle) and WARK. Listen in to hear Darren and Lee in CLARK’s first radio ad!
04/14/2020 – Covid-19 Update: While we continue working to keep our essential business clients running and assisting with remote work and home connections in the area and across the country, we’re also trying to keep everyone up on security concerns and other business needs.
In this update, we’d like to tell you about some additional information of which you may not be aware of regarding Medicare claims. This was provided by one of our business partners Sandy Pucciarelli (the owner of Premiere Accounting Solutions LLC) who knows we have medical practices as clients.
This is an advance program on future Medicare claims. Three months after the advance they will begin repaying it from the future claims they process. One of my doctors submitted it and had the money within a week. Reach out to your Medicare rep, this will get you some much needed cash flow.
I would also like to add that if you are in need of any assistance with the Paycheck Protection Program (PPP) you can contact Sandy and she will be happy to assist you.
Sandy’s contact information is firstname.lastname@example.org and her phone number is 240-848-3427
03/18/2020 – Covid-19 Update: As this pandemic continues to impact people and organizations around the world, we at CLARK want everyone to know that the health and safety of our employees, clients, customers, and community is our top priority. While we are maintaining operations to ensure that all our clients and customers are taken care of and all our employees can continue working, we have taken steps to keep everyone safe.
As our clients know, we like to take a personal approach to resolve issues, preferring to have feet on the ground as often as it makes good business sense. In the spirit of maintaining social distancing, we have our techs much more active on the phones, using remote tools wherever possible.
This is not to say that we aren’t going on-site at all. We’re still taking care of some office moves and handling computer configurations and installs, we’re just doing it with a little more caution.
In addition, we’ve got about half of our staff working from home. This is because we want to keep some of them off-site in case someone does pick up the virus and spreads it through the office. If something like that does happen, we’ll be able to pull in our reserve staff in to take care of those onsite customer needs, while giving the current staff a chance to recover.
Rest assured, Clark Computer Services will still be available when you need us, either remotely or on-site and we are looking at better methods to handle walk-in customers. As we come up with better alternatives, we’ll send out updates.
Stay safe out there and watch out for one another – this is the time when we all need to be working together.