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Home IT Support

More than 400 families trust CLARK with their Home IT needs.

Unlike many other Managed Service Providers, we LOVE and VALUE our residential clients. We built this segment of our client base in the same way we built the rest of our business, by making Customer Service our Highest Priority. We ensure that everyone receives friendly, reliable, and professional service on every job and our residential clients have expressed their thanks with hundreds of 5-Star Reviews.

For our Home IT Clients, we can take care of issues remotely, make a house call, or you can bring your computer to us! Whatever works best for you, works best for us!

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For our Residential Clients, we offer our services at a competitive rate of $85 /hour, billed in as little as 30-minute increments remote and 1 hour onsite, with a $42.50 diagnostics fee for most systems that we will roll into the cost of service if we do the repairs.

We Now Offer Home It Maintenance Plans

Home Maintenance Plan

$35 / month

With this maintenance plan you get peace of mind assistance with common computer, smartphone, printer, WiFi, and network issues, including but not limited to:

  ♦  remote troubleshooting
  ♦  new computer setups
  ♦  assistance with installs
  ♦  answers to common questions
  ♦  purchasing advice

For advanced issues that require a more hands-on approach, the maintenance plan provides a discounted rate of $55/hour. We offer a discounted plan for seniors. Contact us for more details. 301-456-6931

Build A Plan

Starting at $35 / month

Including all the services offered in the standard monthly plan, we offer a number of monthly add-on services to cover all of your technology needs:

Standard Backups – $15 includes up to 1/2 terabyte of space
Monitored Backups – $20
includes notification of issues
Antivirus – $2.50 / month / computer,
includes monitoring
PC Cleanups – $10 quarterly, $5 semi-annually
Full Security Package –
contact us for details

For advanced issues that require a more hands-on approach, the maintenance plan provides a discounted rate of $55/hour. We offer a discounted plan for seniors. Contact us for more details. 301-456-6931

All of our maintenance plans are based on the average amount of time a family of four requires technical support, roughly equal to a block of eight hours of technical support per year. 

Call for More Information on our Maintenance Plans

Residential Services

For our residential clients, we offer a wide variety of services to meet numerous needs. And if you don’t see a particular service listed below, please give us a call, our talented techs can handle a wide variety of issues.

Think about all the priceless data and information you have on the hard drive of your personal computer: photos, music collections, vital emails, and important documents, just to name a few. What if that drive fails? If you haven’t backed up this data, it’s gone — for good. Don’t take that chance. Let us recommend and install a cloud-based storage system for this vital information. You’ll be glad you did.

Apart from hardware issues, there are two common reasons for this number one consumer complaint: too little memory (RAM) and too many programs installed. We can assess the reasons why your computer is slow and make the fixes, often the same day.

The latest crop of viruses are tricky — they can sometimes evade even the most sophisticated anti-virus software. Let us review your virus protection so that we can help ensure that your home computer system is defended against attack, infection, and identity theft.

Configuring a wireless router isn’t that hard, but you will want to be sure you lock your network down with a password to keep it secure. If you’re not sure how to do that, give us a call — we’ll do it right the first time.

What’s more frustrating, a weak cell phone signal or dropped calls? You may be surprised to learn that there are things we can do to improve your cell service. How does a full set of bars sound? Give us a call.

Home automation is powered by technologies with which most people have little to no experience. Integrating these smart home applications in your “home sweet home” is much easier when you work with us. We’ll make sure your home automation apps are synced and able to connect the first time, and every time, to your network. Does your new security system activate every time the UPS man drops off a package? We can fix that. We’ll help you enjoy the benefits of your Smart Home without having to troubleshoot and problem-solve a whole new set of problems.