Clark Computer Services

Success Stories Clark Computer Services Kedy Financial Logo

Back in 2010, our in-house server crashed. We tried to contact the company that had installed it, but they were nowhere to be found. This was a real emergency for the company. Obviously, no business can afford to be offline for very long — certainly not one like ours. We needed immediate assistance, so we reached out to Clark Computer Services.

They responded right away and got us back online quickly. They also recommended some changes to our infrastructure that were not only more efficient but less expensive. They migrated our phone service from Voice Over Internet Protocol (VOIP) to another vendor, moved our file storage to a cloud-based option, and suggested some other alternative technologies that have served us very well.

Ours is a very regulated industry with very specific mandates in place to protect our clients’ privacy and data integrity. Clark is our trusted partner in making sure that Key Financial is always in compliance with these requirements.

Since then, whenever we have an IT-related problem of any kind, we call Clark. They are always readily accessible. It takes a lot off my plate to know that no matter how complex the problem is, help is just a phone call away.

— Jason Jennings, Managing Partner

Clark Computer Services IT Support Services Leadership Page Darren Clark in his office

Darren Clark

President and Owner

I left big business to start Clark Computer Services in 2003; not because I had a grand vision, but because I had three young children who needed their Dad around. Knowing I had to replace my salary, I went door-to-door visiting small businesses to introduce myself and ask if they needed IT support. I heard story after story from business owners and office managers about IT companies not returning calls and emails, grumpy technicians showing up late or not at all, and systems being down for days, weeks, and in some cases…months. I realized quickly that there was a clear and pressing need for reliable, honest, and professional IT support completed pleasantly and on time.

This experience created the foundation for Clark Computer Services and helped me articulate the vision that has guided the company for more than 15 years:

We will make customer service our highest priority and ensure that all customers receive friendly, reliable, and professional service on every job, at every sales call, and on everything we do.

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