IT Maintenance for Business Workstations & Servers
Proactive Support That Keeps You Up And Running
IT Maintenance for Business Workstations & Servers
Proactive Support That Keeps Your Office Running
Reliable, Local IT Maintenance that Keeps Your Office Moving
If your business depends on workstations and servers to get the job done, you can’t afford slow machines, login issues, or surprise outages. These aren’t just technical problems; they disrupt your team, frustrate your staff, and cost you time.
At Clark Computer Services, we make sure those problems don’t happen in the first place. Our IT Maintenance service keeps your devices available, secure, and running the way they’re supposed to, so you don’t have to think about them at all. Whether you’re running a medical practice, construction firm, financial office, or public agency, we take the stress out of maintaining your technology.
Friendly, Responsive, and Actually Helpful
When something goes wrong, you need help fast, without tech jargon or long waits. That’s what sets us apart.
At Clark Computer Services, we answer the phone, speak in plain language, and take responsibility for the problem to ensure it gets resolved. You get responsive, personal service from experienced local techs who care about your business.
We’re not just another MSP. We’re your IT team.
For internal use only, we will NEVER sell or distribute your email address.
What’s Included in Our IT Maintenance Services
We focus on keeping your endpoints healthy because when your computers work, your employees can work.
Our services cover:
Workstation
Maintenance
- Monitoring and performance optimization
- Patch management and software updates
- Login, application, and printing support
- Account management and remote assistance
Server
Maintenance
- OS patching and scheduled updates
- Disk space and hardware health checks
- Backup verification and maintenance logs
- User policy and access control management
Instant Remote Support When You Need It
When something breaks, you shouldn’t have to wait for help. With our remote support tool installed on each workstation and server, we can jump in right away to troubleshoot and resolve issues without needing to send someone onsite.
This tool runs quietly in the background and allows our team to:
- See what your users see: We can view the screen in real time and identify the issue without relying on screenshots or long email explanations.
- Take control when needed: If your team member is stuck, we can securely take over the device with permission, resolve the issue, and get them back to work fast.
- Push updates and patches without disruption: We schedule critical updates and maintenance tasks outside of business hours, so your workday isn’t interrupted.
- Spot problems before you notice them: Our dashboard lets us monitor device health across your organization so we can proactively fix errors and performance issues before they affect your staff.
For you and your team, this means fewer interruptions, faster fixes, and no more IT mystery with a remote access tool that is secure, encrypted, and always under your control. When we connect to a device, your staff sees it happening. There are no hidden sessions, and we make no changes without your knowledge.
It’s the convenience of in-house IT without the overhead. When something goes wrong, you don’t troubleshoot. You call Clark Computer Services, and we fix it, keeping you updated the entire time.
Add Threat Protection to Your Devices
Cyber threats are a daily risk for any business, and most antivirus tools just aren’t enough anymore. If a team member clicks the wrong email or opens a compromised attachment, traditional software often won’t catch it until it’s too late. That’s why we offer an advanced threat protection service for every device we maintain.
This lightweight security agent runs quietly in the background and uses behavior-based monitoring to detect suspicious activity. It doesn’t wait for a known virus to be cataloged, instead, it watches for actions that look like an attack, flags them in real time, and alerts our team so we can step in fast, with no pop-ups, confusion, or burden on your staff.
Here’s what it helps protect against:
- Ransomware: Stops encryption attempts before they spread
- Phishing & credential theft: Detects unusual login patterns or browser-based exploits
- Remote access abuse: Identifies unauthorized connections and backdoor attempts
- Malicious scripts: Catches PowerShell or background tasks that traditional antivirus misses
When the system spots something unusual, we get an alert so we can investigate immediately. If it’s a real threat, we take action, but if it’s a false alarm, you won’t be bothered. Either way, your business stays protected without you having to lift a finger. It’s a must-have for office managers who are already juggling compliance, patient privacy, financial records, or sensitive contracts, providing a layer of protection designed to give you peace of mind without the hassle.
When it comes down to it, you can’t beat proactive security that works in the background, with human backup when it counts. We’ll explain it in plain language, handle the setup, and monitor it daily so you can focus on your team, not on what’s happening behind the scenes.
Simple Agreements That Fit Your Business
We offer several contract options, but our most satisfied clients are those who trust us with full service.
Here’s how it works:
Full-Service Agreements
By far, the best choice for businesses that want complete coverage with no surprises.
Unlimited support, proactive maintenance, and monitoring with one monthly rate.
Maintenance Contracts
A good fit for businesses that need regular system upkeep but manage some support in-house.
While it has a lower monthly cost, our service is still proactive with coverage by our remote tools.
Time & Materials
Per-incident support for one-off projects or low-dependency environments.
With this agreement, you’ll get the same excellent service billed at an hourly rate.
Built for Office Managers Who Want Their Tech to Work
Ready to Take IT Problems Off Your Plate? Let’s Talk.
Clark Computer Services supports businesses across Frederick and the DMV with proactive IT maintenance, friendly support, and flexible contracts that work the way you do. Let’s talk about how we can help your team stay productive, keep your systems protected, and make sure technology doesn’t get in the way of running your office.
Contact us at 301-456-6931 or [email protected] to get started.
