At Clark Computer Services, we are proud of the deep and lasting relationships we have developed with our clients. We live and work in our service areas, so being able to leverage our client relationships to create meaningful connections in the community is extremely important to us. For example, since the very beginning, we have provided refurbished used-but-still-serviceable devices (with the owner’s permission) to those who have a limited income at no charge.
When Darren heard that the Lucas Village and Carver community centers in Frederick were having trouble with their WiFi, making it difficult for the kids to participate in remote learning, he decided to do something about it. Pulling the team at Clark Computer Services together, we discussed options, did a site visit to determine need,
In 2014, we formalized this process through a relationship with SHIP — Student Homelessness Initiative Partnership — of Frederick County. SHIP’s mission is to help Frederick County’s homeless youth complete their educations, realize their best potential, and be poised to break the cycle of poverty they were born into. Providing refurbished computers to homeless students
President and Owner
I left big business to start Clark Computer Services in 2003; not because I had a grand vision, but because I had three young children who needed their Dad around. Knowing I had to replace my salary, I went door-to-door visiting small businesses to introduce myself and ask if they needed IT support. I heard story after story from business owners and office managers about IT companies not returning calls and emails, grumpy technicians showing up late or not at all, and systems being down for days, weeks, and in some cases…months. I realized quickly that there was a clear and pressing need for reliable, honest, and professional IT support completed pleasantly and on time.
This experience created the foundation for Clark Computer Services and helped me articulate the vision that has guided the company for more than 15 years:
We will make customer service our highest priority and ensure that all customers receive friendly, reliable, and professional service on every job, at every sales call, and on everything we do.
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