When Darren heard that the Lucas Village and Carver community centers in Frederick were having trouble with their WiFi, making it difficult for the kids to participate in remote learning, he decided to do something about it. Pulling the team at Clark Computer Services together, we discussed options, did a site visit to determine need,
President and Owner
I left big business to start Clark Computer Services in 2003; not because I had a grand vision, but because I had three young children who needed their Dad around. Knowing I had to replace my salary, I went door-to-door visiting small businesses to introduce myself and ask if they needed IT support. I heard story after story from business owners and office managers about IT companies not returning calls and emails, grumpy technicians showing up late or not at all, and systems being down for days, weeks, and in some cases…months. I realized quickly that there was a clear and pressing need for reliable, honest, and professional IT support completed pleasantly and on time.
This experience created the foundation for Clark Computer Services and helped me articulate the vision that has guided the company for more than 15 years:
We will make customer service our highest priority and ensure that all customers receive friendly, reliable, and professional service on every job, at every sales call, and on everything we do.