Clark Computer Services

Home Office IT Support

With the opportunity to work and learn from home, having a reliable Home Office has never been more important. Our Home Office IT Support services cover your network and equipment to make sure everything works and it all works together.

With the opportunities to work and learn from home being very popular, getting reliable Home Office IT Support has never been more important. Workplace and school IT departments won’t typically troubleshoot home network problems, but with CLARK, you’re never on your own. From internet connections to computers to peripherals, we make sure that everything works, and it all works together. It’s the difference between getting things done and getting frustrated.

Whether you take remote classes on your laptop at the dining room table, use a work computer at a small desk tucked in the corner of the room, or have a complete home office setup, there are configuration and security challenges that must be overcome. Our knowledgeable and friendly technicians can help you get the right equipment, connect it, and ensure that it’s secure. And we’ll be there, either remotely or in person, with our responsive White-Glove Service if you have trouble.

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IT SUPPORT AT HOME AND AT WORK

Because Clark Computer Services provides IT Support to small business and home customers, we have a great perspective on Home Offices. Combining the knowledge and resources to take care of maintenance, network, and security needs with our friendly and responsive in-home experience, we can set you up with the security and support you need to work from home effectively. And with more opportunities for remote learning, we’ll make sure that students stay connected to their teachers.

We understand that work and learning from home means different things for different people, but the three most important things for everyone are comfort, connection, and security. Take away any one of these, and productivity suffers.

With the following Home Office IT Support services, CLARK can help make sure that you have the tools you need to be as productive in your home office as you are at the office or classroom.

HARDWARE RECOMMENDATIONS

With our Home Office IT Support services, we know that nothing hinders productivity or e-learning as much as using slow devices or not having all the equipment you need. Unfortunately, all computer hardware is not created equal, and we often find that clients trade power for convenience. In work-at-home or remote learning environments, that’s not always a good trade-off. With video-based meetings and remote classes, too small a screen, slow WiFi, or misconfigured network settings will hurt productivity and learning.

We’ll assess the effectiveness of your existing computer and network hardware, including peripherals such as monitors, docking stations, and printers, and offer recommendations that make sense to balance productivity and costs.

GET EVERYTHING CONNECTED

When setting up a Home Office, having all the fanciest equipment in the world won’t help your productivity or learning if it’s not set up correctly. We’ll connect docking stations, monitors, printers, and any other required devices, then test them to make sure they work. Once it’s all set up, our friendly techs will make sure that everything is correctly configured and connected to your home network or WiFi.

And, if we also handle your business IT services, we can test all your remote connections to the office and troubleshoot any problems. If not, we play well with other IT services and can work with your employer or school’s IT department to resolve any issues. Taking responsibility for your issues is one of the things that separates CLARK from the competition.

HOME NETWORK SETTINGS

When it comes to your home network, misconfigurations can cause lots of problems. Your internet service provider might send a technician out to install their equipment, but they only worry about getting a connection, not how that connection works with your equipment. We’ll test your internet speeds and bandwidth to make sure that they meet your remote work or learning requirements, check the firewall settings, and even assist with modem passwords and securing your WiFi.

Check out our Home IT Support Plan, which can save you time, money, and lots of frustration!

SECURITY SETTINGS

There’s more to securing your network than installing an antivirus program on a device. For example, a work computer must be set with a lock-out period that brings you back to the login screen, just in case curious little fingers wander into your Home Office.

Power settings. Firewall settings. Password settings. When you’re working from home, there are a variety of security risks. We can help mitigate those risks with best-practice security settings on the computer and network. As part of our white glove service, we’ll work with your existing IT department to make sure your network security meets their criteria.

E-LEARNING ASSISTANCE

We know there can be challenges with schools handing out tablets or laptops for remote learning without a whole lot of direction. Wanting your student to have a positive experience learning from home, we can help alleviate some of the frustrations that come with setting up and configuring the devices on your home network. Not only can we help with getting the equipment connected, but we’ll test it and be ready to assist if your student runs into any technical issues while trying to learn.

Check out our Home IT Support Plan, which can be used for your student too!

REMOTE AND ONSITE SUPPORT

When having issues in the office, you get in touch with IT, but you don’t always have that option at home. With CLARK, you can have that same support when you work from home. Whether we remote into your computer to resolve the issue or send someone out to help, you’ll get the same customer-first experience that we provide in the office. You’ll have confidence knowing that even when you’re working from home, we’ll still have your back.

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