Home IT Support
Thousands of families trust CLARK with their Home IT Support needs.
Residential Clients are Important to Us
We love and value our residential clients. From the beginning, CLARK built this client base the same way we built the rest of our business by making Customer Service our Highest Priority. We ensure that everyone receives reliable, knowledgeable, and friendly service on every job every time, and our residential clients have expressed their thanks with hundreds of 5-Star Reviews.
For our Home IT Clients, we can handle issues remotely, with a house call, or in our Frederick and Hagerstown storefront locations. Whatever works best for you works best for us!
Competitive Home IT Support Pricing
Home clients have different needs, so we offer competitive residential rates, billed in as little as 30-minute increments for remote services and 1 hour when we go onsite, and our diagnostics fee gets rolled into the overall service cost if we complete the repairs.
CREATE A CLOUD STORAGE SYSTEM
Think about all the priceless data and information you have on the hard drive of your personal computer: photos, music collections, vital emails, and important documents, just to name a few. What if that drive fails? If you haven’t backed up this data, it’s gone — for good. Don’t take that chance. Let us recommend and install a cloud-based storage system for this vital information. You’ll be glad you did.
FIX A SLOWER COMPUTER
Apart from hardware issues, there are two common reasons for this number one consumer complaint: too little memory (RAM) and too many programs installed. We can run diagnostics to determine why your computer is slow and get it fixed, often on the same day.
VIRUS PROTECTION AND REMEDIATION
Cybercriminals are constantly working to steal your credentials and data. Viruses keep getting more advanced and can sometimes evade even the most sophisticated anti-virus software. Let us review your virus protection so that we can help ensure that your home computer system is defended against attack, infection, and identity theft.
WI-FI INSTALLATIONS AND IMPROVEMENTS
Configuring a wireless router can be complex, with various speed and security settings. If you’re not familiar with them all, you could unwittingly leave yourself vulnerable to attack or cause slowness and drops. At CLARK, we’re familiar with all the settings and get your devices connected on a fast, reliable, and secure home network.
IMPROVE YOUR CELLULAR SERVICE
What’s more frustrating, a weak cell phone signal or dropped calls? You may be surprised to learn that there are things we can do to improve your cell service. How does a full set of bars sound? Give us a call.
SMART HOME TECHNOLOGY
Home automation typically involves the Internet of Things (IoT). Securely integrating these smart devices into your home can be challenging and leave your home and family vulnerable. We’ll make sure the apps and devices are synced to work consistently and securely. CLARK can help you enjoy the benefits of your smart home without having to troubleshoot and problem-solve each device individually.