Clark Computer Services

Success Stories Clark Computer Services BBHV Logo

The firm had an emergency situation with our server several years ago at the same time our IT consultant became unavailable. We reached out to several companies to help us out, and Clark Computer Services was the only one willing to lend a hand without us signing a contract. We really appreciated that option, and they got to work right away.

Getting us back online was a detailed process, but they worked quickly and were with us every step of the way — they took care of purchasing and installing the new server and getting us set up with all the new software we needed, including Quickbooks™, our time-keeping program, and a complex tax accounting program that some of our attorneys use.

In the past, we felt like we were simply “reacting” to our IT-related problems. We especially like how proactive Clark is – they seem to pay close attention to our needs and make recommendations for us to consider if they feel a problem may be looming. This strategy gives us the time to respond to our IT issues instead of just reacting to them.

We also like how good all of the technicians are at explaining the issue and how to address it. This is a very technical field but they have a way of talking with us that makes it all a bit more clear. I would highly recommend Clark Computer Services to any small business in need of caring and friendly IT support. They just don’t come any better.

— Office Manager

Clark Computer Services IT Support Services Leadership Page Darren Clark in his office

Darren Clark

President and Owner

I left big business to start Clark Computer Services in 2003; not because I had a grand vision, but because I had three young children who needed their Dad around. Knowing I had to replace my salary, I went door-to-door visiting small businesses to introduce myself and ask if they needed IT support. I heard story after story from business owners and office managers about IT companies not returning calls and emails, grumpy technicians showing up late or not at all, and systems being down for days, weeks, and in some cases…months. I realized quickly that there was a clear and pressing need for reliable, honest, and professional IT support completed pleasantly and on time.

This experience created the foundation for Clark Computer Services and helped me articulate the vision that has guided the company for more than 15 years:

We will make customer service our highest priority and ensure that all customers receive friendly, reliable, and professional service on every job, at every sales call, and on everything we do.

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